Knowledgebase: Account Issues
Password Requirements
Posted by Aaron Klein on 30 March 2009 08:54 PM
New passwords are subject to the following restrictions:
  • The password must not contain all or part of the account name of the user.
    • Parts of the account name that are less than 3 characters are acceptable.
  • The password must be at least eight characters long.
  • The password cannot contain a part of your name or username.
  • The password must contain characters from three of the following four categories:
    • Uppercase letters (A through Z)
    • Lowercase letters (a through z)
    • Base 10 digits (0 through 9)
    • Non-alphanumeric characters such as: exclamation point (!), dollar sign ($), number sign (#), or percent (%).
  • The last 3 passwords will be remembered and unavailable for use.
  • Passwords can only be changed once every 3 days.
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